01
Agree the monthly support scope and response expectations.
Ongoing Support
Website Maintenance Retainer
After launch, many small businesses need a steady pair of hands for updates, SEO improvements, Google Business Profile changes, Microsoft 365 user tweaks, reporting, and general technical support. The retainer keeps that work organised.
Pricing Guidance
Clear Scope First
Maintenance retainers start from GBP 450 per month. The right level depends on update frequency, SEO goals, platform management, and response expectations.
Deliverables
- Monthly website content updates
- Technical checks and small fixes
- Ongoing SEO improvements
- Google Business Profile updates
- Microsoft 365 user support
- Priority support and monthly summary
Process
How the Work Runs
02
Collect the key access details and current priorities.
03
Handle planned updates and urgent small fixes within scope.
04
Review progress and next actions each month.
Is there a long-term contract?
No. Retainer terms are kept clear, with scope and notice periods agreed before work starts.
Can maintenance include SEO?
Yes. Ongoing SEO improvements can be included, especially for service pages, metadata, local visibility, and content updates.
Can I request occasional support instead?
Yes. Ad-hoc support can work for smaller needs, while a retainer is better when updates and technical help are regular.